Urban demand management guidelines
Demand management is essential to securing Queensland’s water supplies into the future.
The Department of Energy and Water Supply has developed four regulatory urban demand management guidelines to assist water service providers implement the Water Supply (Safety and Reliability) Act 2008:
- Guideline for Preparing an Outdoor Water Use Conservation Plan
- Guideline for Preparing a Water Efficiency Management Plan Outside SEQ
- Guideline for the Provision of a Water Advice to Non-Owner Residents
- Guidelines for Issuing a Rate Notice or Account for the Supply of Water to Residential Premises
These guidelines will assist providers outside of South East Queensland (SEQ) or in a designated region to put into place several urban demand management regulatory measures.
Amendments made to the Act in April 2011 remove the requirement to prepare:
- outdoor water use conservation plans for retail water service providers (providers) located outside SEQ or in a designated region, other than where the regulator is satisfied a provider faces a water security risk and has not implemented adequate water efficiency measures
- annual reports about the number of water advices provided to occupiers of residential premises (tenants) and the nature of any complaints received about the provision of water advices to tenants. This amendment applies to providers both inside and outside SEQ.
The requirements for providers to issue water advice notices in accordance with the legislation is maintained.
Read more about regulatory requirements for service providers
Last updated 8 April 2013
