Service Provider Guidelines Series

Series of guidelines providing assistance to water and sewerage service providers. They include advice on drought, system leakage and strategic asset management plans, requirements for a Customer Service Standard, exemptions and audit preparation.

Title Availability Price
1 Guidelines for Granting Exemptions for Small Service Providers Online (PDF, 137 kB)* Free
2 Guidelines for Granting Exemptions for System Leakage Management Plan Online (PDF, 334 kB)* Free
3 Guidelines for Preparing Customer Service Standards: For Service Providers Online (PDF, 250 kB)* Free
4 Guidelines for Preparing Strategic Asset Management Plans Online (PDF, 189 kB)* Free
5 Guidelines for Service Provider Annual Reports Online (PDF, 249 kB)* Free
6 Guidelines for the Preparation of a Drought Management Plan Online (PDF, 149 kB)* Free
7 Guidelines for the Preparation of a System Leakage Management Plan: For Water Service Providers Online (PDF, 310 kB)* Free
8 Guidelines for the Review and Regular Audit of Strategic Asset Management Plans Online (PDF, 241 kB)* Free

* Requires Acrobat Reader

For further information on any of these resources, please select the relevant title from the table above. This will take you to a page which includes contact information for help in obtaining the resource.

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