Guidelines for Granting Exemptions for Small Service Providers

These guidelines specify the decision-making criteria that the regulator will have regard to when deciding exemption applications. These guidelines also outline how a small service provider can apply for an exemption, and expand on the information that a service provider should supply in support of an exemption application.

Availability Price
Online (PDF, 137 kB)* Free
Date published:
July 2010
This resource is part of a series:
Service Provider Guidelines Series
Series of guidelines providing assistance to water and sewerage service providers. They include advice on drought, system leakage and strategic asset management plans, requirements for a Customer Service Standard, exemptions and audit preparation.

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