IM 2.1 Processing a customer service standard (CSS) received from a service provider - WIR/2004/1711
The Water Supply (Safety and Reliability) Act 2008 (the Act) requires each service provider that does not have a contract with all of its customers to prepare a customer service standard (CSS) for its registered services.
| Availability | Price |
|---|---|
| Not available online | Not applicable |
- Version:
- 2
- Status:
- Under Review
- Contact information:

